FAQ

Frequently Asked Questions (FAQ)

Shipping

Where do you ship? We ship worldwide to over 68 countries. If you're unsure whether we deliver to your location, feel free to contact us.

How long does delivery take? Delivery times vary by destination. Typically 5–10 business days for Europe, 10–20 business days for the rest of the world.

How much does shipping cost? Shipping costs are calculated at checkout based on your location and order weight.

Products

Are the bells handmade? Yes. Every bell is crafted using traditional Greek techniques passed down through generations in Epirus, Greece.

What material are the bells made of? Our bells are made of high-quality brass (ορείχαλκος), known for its rich, lasting sound.

How do I choose the right size? No.1–3: Small animals (lambs, kids) | No.4–7: Sheep & goats | No.8–12: Large animals & cattle. The Epirus Series (No.1–17) is also available as a complete collector's set.

Orders & Payments

What payment methods do you accept? We accept all major credit cards, PayPal, and other methods available at checkout.

Can I cancel or change my order? Please contact us as soon as possible after placing your order. We'll do our best to accommodate changes before shipment.

What is your return policy? Please refer to our [Refund Policy] page for full details.

Contact

How can I reach you? You can contact us through our Contact page or by email. We respond within 1–2 business days.